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shane
Joined: Wed Mar 31, 2010 12:11 pm Posts: 16
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Re: Tips for writing email
Some professionals get scores of e-mails a day. Follow these tips in order to give your recipients the information they need in order to act on your message sooner rather than later.
1. Write a meaningful subject line. 2. Keep the message focused and readable. 3. Avoid attachments. 4. Identify yourself clearly. 5. Be kind -- don't flame. 6. Proofread. 7. Don't assume privacy. 8. Distinguish between formal and informal situations. 9. Respond Promptly. 10. Show Respect and Restraint.
I hope it will help you
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Wed Mar 31, 2010 12:57 pm |
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harly
Joined: Mon Aug 02, 2010 7:58 pm Posts: 22
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Re: Tips for writing email
Hi
1. Write a meaningful subject line.
Recipients scan the subject line in order to decide whether to open, forward, file, or trash a message. Remember -- your message is not the only one in your recipient's mailbox. Before you hit "send," take a moment to write a subject line that accurately describes the content.
2. Focus on a clear message, helping the reader to prioritize.
Often recipients only read partway through a long message, hit "reply" as soon as they have something to contribute, and forget to keep reading. This is part of human nature.
3. Avoid attachments.
Instead of attaching that huge PDF or Word file, can you just paste the key information into the body of the e-mail message? Can you post the whole thing on your company intranet so that those people who want it can go get it themselves? 4. Identify yourself clearly.
When contacting someone cold, always include your name, occupation, and any other important identification information in the first few sentences.
5. Be kind. Don't flame.
Think before you click "Send."
If you find yourself writing in anger, save a draft, go get a cup of coffee, and imagine that tomorrow morning someone has taped your e-mail outside your door. Would your associates and friends be shocked by your language or attitude?
Thanks
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Mon Aug 02, 2010 9:22 pm |
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robert10
Joined: Sat Aug 14, 2010 12:35 pm Posts: 18 Location: u.k.
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Re: Tips for writing email
Hi
Some professionals get scores of e-mails a day. Follow these tips in order to give your recipients the information they need in order to act on your message sooner rather than later.
1. Write a meaningful subject line. 2. Keep the message focused and readable. 3. Avoid attachments. 4. Identify yourself clearly. 5. Be kind -- don't flame. 6. Proofread. 7. Don't assume privacy. 8. Distinguish between formal and informal situations. 9. Respond Promptly. 10. Show Respect and Restraint.
Thanks
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Sat Aug 14, 2010 12:55 pm |
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joseph00
Joined: Fri Aug 27, 2010 7:03 pm Posts: 20
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Re: Tips for writing email
Hi
An e-mail must have a good reason for being sent; otherwise it's better to not send it. The hook of an e-mail is the single thought or message conveyed by that e-mail and should be stated in the first sentence or two of the e-mail.
By containing a hook, the e-mail makes it easy for a customer to understand the point of the e-mail. The customer is more likely to respond if the choice is clear: act or don't act to get the specified benefit. Customers are less likely to act, understand, or otherwise have a good experience, if they have to spend time figuring out the point of the e-mail.
Thanks
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Fri Aug 27, 2010 8:02 pm |
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warn99
Joined: Sat Aug 28, 2010 7:16 pm Posts: 21
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Re: Tips for writing email
Hi
1. Be show AND substance. A little chic goes a long way toward keeping your customers interested. And lively writing never goes out of style. However, a good deal and flawless customer service is certain to linger longer than even the most eloquent turn of phrase.
2. Pass Go. Collect $200. The customer is sold on your offer. Now don't mess up the actual sale by forcing Bob Buyer to hunt down details on how to give up his hard-earned cash. List purchase price and payment terms, plus delivery method and time, in an obvious location and in easy-to-understand terms.
3. Be an editor. You've heard it before: Your email reflects upon you. Your customer needs to know he is buying from the best. Proofread. Break up run-on sentences. Use simple language. Catchy phrases don't make up for sloppy punctuation and typos. And if you can't write, hire someone who can.
4. Keep it clean. I'm not talking language here. But unless you are marketing to an exclusively adult audience, I'd stick to puritan wording. Avoid the temptation to be too sophisticated in your design. Many systems still won't support fancy formatting. Plus, most of it gets lost on the trip through the network anyway. Keep it easy on the eye with lots of line breaks and white space.
5. Get to the point. According to Jupiter Communications research, only 15 percent of web users read all email messages in their entirety. More than half (51.2 percent) read the first few sentences and then decide whether or not to continue. Forcing your customer to wade through paragraphs of superfluous information is the quickest route to the delete key and to the death of a sale.And the number one way to write email that sells (drum roll, please):
6. Target your message to the right audience. Never forget what you are selling and to whom you are selling it. Remember: Even the most well-crafted pitch is worthless if it's delivered to someone who doesn't want it.
Thanks
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Sat Aug 28, 2010 7:34 pm |
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smith51
Joined: Mon Sep 06, 2010 11:19 am Posts: 20 Location: u.k.
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Re: Tips for writing email
Hi
Some professionals get scores of e-mails a day. Follow these tips in order to give your recipients the information they need in order to act on your message sooner rather than later.
1. Write a meaningful subject line. 2. Keep the message focused and readable. 3. Avoid attachments. 4. Identify yourself clearly. 5. Be kind -- don't flame. 6. Proofread. 7. Don't assume privacy. 8. Distinguish between formal and informal situations. 9. Respond Promptly. 10. Show Respect and Restraint.
Thanks
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Mon Sep 06, 2010 11:36 am |
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