Re: Tips on shopping for furniture online??
1. CALL THE RETAILER. Speak with a human. Ask some of the following questions.
2. Do you have a brick and mortar storefront? Most legit furniture retailers will deal with the public personally by having a storefront. If the location is near to you, opt to visit them and look around their showroom before placing a purchase online. In most cases the furniture will be more expensive, but you can get a feel for how they take care of their property. This will follow over into the way they take care of their customers and their freight (if shipped from THEIR warehouse)
3. If they have a warehouse, ask for a tour. Take a look at the way they warehouse employees act and handle the packages. What the retailer expects of its employees is what they expect from their manufacturers.
4. f the retailer is located in a different state, do not be afraid to ask off-the-wall questions. Ask them how long they've been in business, even if it's posted on their website.
5. Ask them if they are a member of the Better Business Bureau. If so, inquire about their standings with the organization. Verify this against their actual standings on
www.bbb.org6. Ask them what the furniture is made of, and if it can be configured in a number of different ways.
7. Ask them about the shipping procedure and how long it takes for the order to be processed.
8. Ask them about how long it takes for the order to be processed -in the warehouse-
9. Ask them how long it takes for the trucking company to come and pick it up
10. Ask them if you will be notified and WHEN you will be notified and HOW (email, phone)
11. Ask them HOW LONG it takes for the freight to be TRANSPORTED