|
Page 1 of 1
|
[ 5 posts ] |
|
Author |
Message |
haynes
Joined: Wed Aug 04, 2010 9:07 pm Posts: 20
|
Benefits of E-business
Hi,Friends E-business is capable of delivering these benefits.
Business of all sizes in all sectors are using the Internet in many different ways - to work with partners and suppliers, for procurement, for internal activities such as knowledge sharing and new product development, and much more.
Companies such as United Technologies, J. Sainsbury, General Electric and many others are reporting benefits from the use of the Internet. These benefits include:
improved speed of response; cost savings; improved communications, information and knowledge sharing; reductions in inventory; improved efficiency and productivity; harmonisation and standardisation of procedures; better transfer of best practices; acquisition of new customers and increased sales; improved customer service. However the benefits are achieved not by technology (which is an enabler) but by addressing strategy, technology, organisation, people and business processes as an integrated whole and making changes in all these dimensions. The Internet is just like other information technologies - change management, good implementation practices and clear business objectives are required in order to reap the full benefits.
Thanks
|
Wed Aug 04, 2010 9:11 pm |
|
|
grew
Joined: Fri Aug 06, 2010 10:55 am Posts: 22
|
Re: Benefits of E-business
Whether on or off line, customers in today's marketplace want quality products and information in a quick and easy manner. I've typed it before and I'll type it again, the internet's main benefit is that of speed and convenience. Therefore e-business, which uses the internet as the core for business dealings, can help make a company more customer-friendly in addition to many other things, such as creating a more efficient exchange of information and/or products and services.
1. Removes Location and Availability Restrictions Users need not be in the same physical location as an e-business and the exchange of information and transactions may take place at any given time, twenty-four hours a day, seven days a week and from any location in the world with Internet access. A physical location is restricted by size and limited to only those customers that can get there, while an online store has a global marketplace with customers and information seekers already waiting in line.
2. Reduces Time and Money Spent In e-business, there is often a reduction in costs required to complete traditional business procedures. Many of those same traditional business approaches can be eliminated and replaced with electronic means, which are often easier to carry out as well as easier on the pocketbook. For example, compare the cost of sending out 100 direct mailings (paper, postage, staff and all), to sending out a bulk e-mail. Also think about the cost of paying rent at a physical location opposed to the cost of maintaining an online site.
3. Heightens Customer Service With e-business customers receive highly customizable service, and communication is often more effective. There is far more flexibility, availability and faster response times with online support. For example, think about the speed of e-mail inquiries and live chat as opposed to getting on the phone, especially when that business is closed for the day. There is also a faster delivery cycle with online sales, helping strengthen the customer/business relationship. The internet is a powerful channel for reaching new markets and communicating information to customers and partners. Having a better understanding of your customers will help to improve customer satisfaction.
4. Gives Competitive Advantage The internet opens up a brand new marketplace to businesses moving online. Competition via the internet is growing as the internet itself grows and waiting too long to move online may cause you to lose your place in line entirely. Easy access to real time information is a primary benefit of the internet, enabling a company to give more efficient and valid information and helping to gain the competitive advantage over those that are not online.
Although there are risks associating with e-business, as with most business decisions, there is also the risk associated with the inability to adapt to the changing times. Change is inevitable in today's marketplace and should be embraced with open arms and open sites!
|
Sat Aug 07, 2010 2:03 pm |
|
|
Preeti
Joined: Sat Aug 07, 2010 2:32 pm Posts: 13
|
Re: Benefits of E-business
Hello
E-business is capable of delivering these benefits.
Business of all sizes in all sectors are using the Internet in many different ways - to work with partners and suppliers, for procurement, for internal activities such as knowledge sharing and new product development, and much more.
Companies such as United Technologies, J. Sainsbury, General Electric and many others are reporting benefits from the use of the Internet.
In e-business, there is often a reduction in costs required to complete traditional business procedures. Many of those same traditional business approaches can be eliminated and replaced with electronic means, which are often easier to carry out as well as easier on the pocketbook. For example, compare the cost of sending out 100 direct mailings (paper, postage, staff and all), to sending out a bulk e-mail.
|
Sat Aug 07, 2010 3:40 pm |
|
|
wages
Joined: Mon Aug 09, 2010 5:25 pm Posts: 11 Location: UK
|
Re: Benefits of E-business
Hi The benefits can be summarised as:
* The opportunity to reduce costs of production by reducing overheads - for example, not having a retail outlet in a busy high street location with high rents, reducing stock costs etc * The opportunity to increase sales * The opportunity to access new markets across the globe * The chance to target market segments more effectively * Provide more accurate information and improve customer service experience * Improves the efficiency of the supply chain * Improve employee motivation through more flexible working methods * Allowing 24/7 access to the firm's products and services * Provides convenience and comfort for customers
Thanks
|
Mon Aug 09, 2010 5:42 pm |
|
|
zigma
Joined: Fri Aug 13, 2010 7:41 am Posts: 24
|
Re: Benefits of E-business
Here are some of the more important advantages of moving to eBusiness.
You can develop a more cost-effective Communication and Marketing Strategy - The most obvious advantage of "upgrading" to eBusiness is that it gives you a vital web presence. In an upgraded "eBusiness environment" your company web site becomes the focal point of your communications and marketing strategy. And in an era when an increasingly large number of people are using the web as their first source of product and service information, "being there" 24/7 is extremely important.
You can reach New Markets World Wide - The internet offers exciting ways of reaching new markets that could only be dreamed of in the past. There are methods of promoting your products online that allow you to precisely target the customers you are after whether they are in your town or on the other side of the world.
You can reach Local Customers and Prospects more effectively - Until recently, companies offering a product or service to local customers could not see the benefits of having an online presence. But as more and more people become comfortable with using the internet instead of traditional advertising sources like classified ads or yellow pages, having an aggressive web presence makes better business sense even for local companies. This may also offer a springboard to developing new markets further afield.
You can cut Advertising and Marketing Costs - Online advertising is not only more efficient, but it is often less expensive than traditional advertising. After sales training expenses can also be reduced by utilizing online seminars, training videos and tutorials.
You can streamline the Ordering Process by taking orders online - Implementing an online ordering system allows you to eliminate manual paper work or telephone order taking. It also offers the possibility of integrating your sales order system with order fullfillment and delivery so customers can be up to speed on the progress of their orders at all times.
You can cut Communications and Telephone Costs - While the costs of voice communications using long distance telephone services have been coming down rapidly over the last few years, switching to an e Business model offers the possibility of totally eliminating many of these costs. Of course there is traditional email. But beyond that, there are systems like "Live Help" where customers can chat live with support or sales staff. And the most recent development is VoIP (Voice Over Internet) which promises to completely revolutionize telephone service.
|
Fri Aug 13, 2010 12:15 pm |
|
|
|
|
Page 1 of 1
|
[ 5 posts ] |
|
Who is online |
Users browsing this forum: No registered users and 21 guests |
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot post attachments in this forum
|
|