Call Handling & order taking
ILG Assured also offers a wide range of office and sales support services through a partner called “Go Response”. They provide a professional answering service ensuring your calls are always answered by a 'real person' in a friendly and courteous manner, 24 hours a day. Whether you need simple message taking, a virtual receptionist, flexible call handling or a large volume bespoke call centre solution Go Response have the answer for you. Their services include:
Virtual PA’s, Virtual Receptionists
The service is simple to set-up and simple to use and will give you an out of hours office 24 hours a day seven days a week. You simply decide which calls you want our virtual office services to handle - either all of them, just out of office or over a certain amount of rings. The telephone answering team will answer these calls for you with your company name, take a message and then email or SMS you the message instantly.
Advanced Telephone Answering Services
You can also have much more than just message taking and virtual office services we can be your first level support desk, your sales order line and emergency response centre. With our investment into high-end systems, we can provide everything from a simple virtual PA service right through to some of the most complicated 24/7 call handling requirements available.
Contact Centre
If you need a call centre and order taking service that has the capabilities of handling larger call handling requirements we have one of the most sophisticated centres with a 50-seat capacity and 24/7 servicing here in the UK and a multilingual European call centre based in Murcia in Spain. For more details go to
www.goresponse.co.uk