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Tips on Good Vendor Relationships
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barick
Joined: Thu Jun 24, 2010 8:56 am Posts: 32
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Tips on Good Vendor Relationships
1.Get to know your suppliers. Use new technology for communication, but don’t forget the personal touch of a phone conversation. 2.Consider your vendors as a part of your team and treat them as such. 3.Make sure they understand your needs and expectations. 4.Show appreciation for good service or for a new product that’s just right for you. 5.Pay on time. If you can’t, let your vendors know right away and work out a payment plan. That’s when knowing them personally will be invaluable.
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Sat Jun 26, 2010 6:25 pm |
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kerry
Joined: Mon Jun 28, 2010 8:38 am Posts: 20
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Re: Tips on Good Vendor Relationships
Hi
Seek to Understand Your Vendor's Business Too : Remember, your vendor is in business to make money too. If you are constantly leaning on them to cut costs, either quality will suffer or they will go out of business. Part of vendor management is to contribute knowledge or resources that may help the vendor better serve you. Asking questions of your vendors will help you understand their side of the business and build a better relationship between the two of you.
Negotiate to a Win-Win Agreement : Good vendor management dictates that negotiations are completed in good faith. Look for negotiation points that can help both sides accomplish their goals. A strong-arm negotiation tactic will only work for so long before one party walks away from the deal.
Come Together on Value : Vendor management is more than getting the lowest price. Most often the lowest price also brings the lowest quality. Vendor management will focus quality for the money that is paid. In other words: value! You should be willing to pay more in order to receive better quality. If the vendor is serious about the quality they deliver, they won't have a problem specifying the quality details in the contract.
Thanks
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Mon Jun 28, 2010 12:58 pm |
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