Customer retention, often measured in repeat purchases, plays a massive role in driving profits for any business. Customer service is more than a worthwhile investment, so here are seven customer service tips to get your business up and running for outstanding customer retention.
1. Pay Attention To Complaints And Compliments
2. Just Ask Them
3. Up Your Service With A Loyalty Program
4. Service With A Smile
5. Be A Solution Provider

Hello

Here are some easy, down-home customer service tips to keep ’em coming back!

1. Remember there is no way that the quality of customer service can exceed the quality of the people who provide it.

2. Realize that your people will treat your customer the way they are treated.

3. Do you know who your customers are?

4. Do your customers know who you are?

5. For good customer service, go the extra mile.

Customer service may be provided by a person (e.g., sales and service representative), or by automated means called self-service. Examples of self service are Internet sites. However, In the Internet era, a challenge has been to maintain and/or enhance the personal experience while making use of the efficiencies of online commerce. Writing in Fast Company, entrepreneur and customer systems innovator Micah Solomon has made the point that "Online customers are literally invisible to you (and you to them), so it's easy to shortchange them emotionally. But this lack of visual and tactile presence makes it even more crucial to create a sense of personal, human-to-human connection in the online arena.
1Give customers the benefit of the doubt.
2.If a customer makes a request for something special, do everything you can to say yes.Are 3.your customer service associates properly trained in how to handle a customer complaint or an irate person
4.Want to know what your customers think of your company? Ask them!

Customer service is more than a worthwhile investment, so here are seven customer service tips to get your business up and running for outstanding customer retention. Online customers are literally invisible to you (and you to them), so it's easy to shortchange them emotionally. But this lack of visual and tactile presence makes it even more crucial to create a sense of personal, human-to-human connection in the online arena.

1.Give customers the benefit of the doubt.

2.If a customer makes a request for something special, do everything you can to say yes.

3. Are your customer service associates properly trained in how to handle a customer complaint or an irate person.

4.Want to know what your customers think of your company? Ask them!